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Skin and hair

Dandruff: what it is, causes and how to treat it

Dandruff is a common, harmless skin condition that causes white flakes on the scalp and in the hair, sometimes with an itchy, dry scalp. You cannot catch it, and it is not caused by poor hygiene. An anti-dandruff shampoo containing ketoconazole, coal tar or salicylic acid is the usual treatment; use it for up to 4 weeks. See a GP if it persists, your scalp is red or swollen or you have patches elsewhere.

Last checked: 2026-10-11

Key facts

At a glance.

  • What it is

    The NHS says dandruff is a common skin condition that causes white flakes of skin on the scalp and in the hair. It is not harmful.

  • Is it contagious?

    No. The NHS says you cannot catch it.

  • Cause

    Not poor hygiene. The NHS says it may be caused by a yeast that naturally lives on the skin, and by skin conditions such as eczema.

  • How common

    The British Association of Dermatologists says dandruff affects almost half of all adults, regardless of age, ethnicity or gender.

  • Treatment

    Anti-dandruff shampoo containing ketoconazole, coal tar or salicylic acid, from pharmacies or supermarkets.

  • How long to try

    Use the shampoo for up to 4 weeks to see if it gets better; you might need to try more than one type.

  • See a GP

    If you still have symptoms after at least 4 weeks, your scalp is red, swollen or very itchy, or you have patches on your face or body.

How do you treat dandruff?

The NHS says to use an anti-dandruff shampoo. Several types can be bought from pharmacies or supermarkets, and it suggests looking for one that contains one or more of ketoconazole, coal tar or salicylic acid. A pharmacist can tell you how to use the shampoo.

Use the shampoo for up to 4 weeks to see if your dandruff gets better. You might need to try more than one type to find one that works for you.

The British Association of Dermatologists, writing about seborrhoeic dermatitis of the scalp (the medical name for dandruff), says there is no cure but the aim of treatment is to improve or clear the skin, and that it can flare up again when treatment is stopped. It describes antifungal shampoos and creams as commonly used and safe on a long-term basis, and says keratolytic treatments containing ingredients such as salicylic acid can help remove thick scale.

What is dandruff?

Dandruff causes white flakes of skin to appear on the scalp and in the hair. The NHS says the flakes are often more noticeable in darker hair and when they fall from the scalp onto your shoulders, and that your scalp may also feel dry and itchy.

The British Association of Dermatologists explains that dandruff is the mild form of seborrhoeic dermatitis of the scalp, a very common condition in which the skin is inflamed, red, itchy and flaky. It ranges from mild flaking to inflamed skin with more scale.

Is dandruff contagious?

No. The NHS says dandruff is not harmful and you cannot catch it. The yeast involved is already a natural part of the skin. The British Association of Dermatologists adds that the yeast involved is not the same as the yeasts that cause thrush or those present in foods.

What causes dandruff?

The NHS says dandruff is not caused by poor hygiene, although it may be more obvious if you do not wash your hair regularly. It may be caused by different things, including a type of yeast that naturally lives on your skin, and skin conditions such as eczema. Stress and cold weather may also make it worse.

The British Association of Dermatologists says the cause of seborrhoeic dermatitis is thought to involve many factors. A harmless yeast called Malassezia is present on normal skin but is found in higher amounts in the condition, and abnormalities in the skin barrier and sensitivity to substances the yeast produces are thought to cause inflammation. Flares can be triggered by tiredness, stress and cold, dry weather, and there may be a genetic susceptibility. It occurs more frequently in people with weakened immune systems or neurological conditions such as Parkinson’s disease, but in most people it is not linked to an underlying illness.

Dandruff or something else?

Flaking on the scalp can have other causes. The NHS gives this guide to symptoms and possible causes, and says not to worry if you are not sure: follow the advice and see a GP if things do not get better in a month.

Scalp flaking: symptoms and possible causes (NHS)
SymptomsPossible cause
Scaly, itchy and red patches on the scalp, face and other areasSeborrhoeic dermatitis
Red or silver rash on the scalp, sometimes with patchy hair lossTinea capitis (ringworm)
Dry, red, flaky and very itchy skin on areas of the bodyEczema
Red, irritated skin, maybe blisters and cracked skin; reaction to hair dye, sprays, gels or moussesContact dermatitis
Red, flaky, crusty and sore patches covered with silvery scalesPsoriasis
Greasy, yellowish crusts on a baby’s scalp, eyebrows and nappy areaCradle cap

When to see a GP

Dandruff is not usually serious, but the NHS says that if symptoms last a long time or become painful you may need medical help. See a GP if you still have symptoms after using anti-dandruff shampoo for at least 4 weeks, your dandruff is bad or your scalp is very itchy, your scalp is red or swollen, or you have flaky, itchy patches on your face or other parts of your body.

The GP can check your scalp for skin conditions that could be causing it. The British Association of Dermatologists says the diagnosis is usually made by examining the rash, and that a dermatologist referral or skin scrapings may be needed if ringworm of the scalp is suspected.

Dandruff-like flaking in babies

Babies can get a short-lived type of seborrhoeic dermatitis on the scalp, commonly called cradle cap. The British Association of Dermatologists says it usually clears after a few months and, if there are no symptoms, may not need treatment. The NHS describes cradle cap as greasy, yellowish crusts on a baby’s scalp, eyebrows and nappy area.

NHS and private pathways in general terms

Most dandruff is managed through a pharmacist and shop-bought shampoo. Prescription antifungal or mild steroid treatments come through a GP; dermatologists on the NHS or privately deal with stubborn or widespread cases. Private skin clinics may offer quicker appointments; ask what the consultation includes.

Frequently asked

Questions people ask.

Quick, plain-English answers to the questions we hear most.

  • What is dandruff?

    Dandruff is a common, harmless skin condition causing white flakes of skin on the scalp and in the hair. The NHS says the scalp may also feel dry and itchy.

  • What causes dandruff?

    Not poor hygiene. The NHS says it may be caused by a yeast that naturally lives on the skin and by skin conditions such as eczema, with stress and cold weather making it worse.

  • Is dandruff contagious?

    No. The NHS says dandruff is not harmful and you cannot catch it.

  • How do you get rid of dandruff?

    Use an anti-dandruff shampoo containing ketoconazole, coal tar or salicylic acid for up to 4 weeks. The NHS says you might need to try more than one type.

  • How long does dandruff take to go away?

    The NHS suggests using anti-dandruff shampoo for up to 4 weeks to see if it improves. Dandruff often comes and goes, and can return when treatment stops.

  • Can dandruff cause hair loss?

    Dandruff itself is not usually serious. The NHS says a red or silver rash on the scalp with patchy hair loss may be ringworm, so see a GP if you notice patchy hair loss.

  • What is the difference between dandruff and a dry scalp?

    The NHS notes dandruff causes white flakes and may also leave a dry, itchy scalp. If your scalp is red, swollen, or you have patches elsewhere, it may be seborrhoeic dermatitis, eczema or psoriasis.

  • When should I see a GP about dandruff?

    The NHS says to see a GP if symptoms persist after at least 4 weeks of anti-dandruff shampoo, the scalp is very itchy, red or swollen, or you have flaky patches on your face or body.

  • How common is dandruff?

    The British Association of Dermatologists says dandruff, the scalp form of seborrhoeic dermatitis, affects almost half of all adults regardless of age, ethnicity or gender.

  • Is dandruff the same as cradle cap?

    They are related. The British Association of Dermatologists says babies can get a short-lived type of seborrhoeic dermatitis on the scalp called cradle cap, which usually clears after a few months.

Where this comes from

Sources and checking.

This guide is for information, not medical advice.

Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.

Published 2026-10-11, next review 2027-10-11.