Heat-related illness
Heatstroke: recognising it, emergency first aid and prevention
Heatstroke is a medical emergency in which the body overheats and can no longer cool itself. It can follow heat exhaustion that does not improve. This guide explains the signs, how to tell heatstroke from heat exhaustion, what to do while waiting for an ambulance, and how to lower the risk in hot weather.
Last checked: 2026-10-10
Key facts
At a glance.
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A medical emergency
The NHS states that heatstroke is a medical emergency and that you should get immediate medical help if someone has the symptoms.
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Heat exhaustion can progress
The NHS says heat exhaustion does not usually need emergency help if you can cool down within 30 minutes, but if it turns into heatstroke it needs to be treated as an emergency.
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Hot skin without sweating
The NHS lists a very high temperature and hot skin that is not sweating among the signs of heatstroke, along with confusion, fast breathing and heartbeat, seizure and loss of consciousness.
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Call 999, do not drive
The NHS says to call 999 for signs of heatstroke and not to drive yourself to A&E.
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Some people are more at risk
The NHS identifies older people, babies and young children, people who are pregnant or have long-term conditions, and people who work or exercise outdoors as more vulnerable in hot weather.
What heatstroke is
Heatstroke occurs when the body's temperature rises so high that its cooling mechanisms fail. It is the most serious end of a spectrum of heat-related illness that starts with dehydration and heat exhaustion. Left untreated it can damage the brain and other organs, which is why the NHS treats it as an emergency.
It can affect anyone in very hot conditions, but it is also a risk during hard physical activity in warmer weather. The NHS notes a high risk of heat exhaustion or heatstroke during hot weather or exercise.
Because confusion is one of the signs, the person affected may not recognise that something is wrong. Bystanders, colleagues and family often need to spot it and act.
Heat exhaustion versus heatstroke
The NHS lists the symptoms of heat exhaustion as tiredness, dizziness, headache, feeling or being sick, excessive sweating with pale, clammy skin, cramps in the arms, legs and stomach, a high temperature, being very thirsty and feeling irritable. The symptoms are often the same in adults and children. Someone with heat exhaustion needs to be cooled down and given fluids.
Heatstroke is different in kind. The NHS describes a very high temperature, hot skin without sweating, fast breathing and a fast heartbeat, confusion and restlessness, seizures (fits) and loss of consciousness. The change from sweating and clammy skin to hot, dry skin, together with confusion, is a key warning.
| Heat exhaustion | Heatstroke | |
|---|---|---|
| Skin | Excessive sweating, pale and clammy | Hot and not sweating, may look red |
| Mental state | Irritable, dizzy, headache | Confusion, restlessness, lack of coordination |
| Other | Cramps, nausea, thirst, high temperature | Fast heartbeat and breathing, seizure, loss of consciousness |
| Action | Cool down, fluids; NHS 111 if struggling | Call 999 immediately |
What to do: cooling and when to call 999
For heat exhaustion, the NHS gives four steps: move the person to a cool place; remove unnecessary clothing such as a jacket or socks; give plenty of water, and possibly an isotonic sports drink or oral rehydration powder to replace salt lost through sweating; and cool the skin by spraying or sponging with cool water and fanning. Cold packs wrapped in a cloth and placed under the armpits or on the neck help too. Stay with them until they are better, which should be within 30 minutes.
Get help from NHS 111 if heat exhaustion is hard to treat or you need advice. The NHS says to call 999 if there are signs of heatstroke, including being still unwell after 30 minutes of resting in a cool place, being cooled and drinking fluids, a very high temperature, hot skin that is not sweating, a fast heartbeat, fast breathing, confusion and lack of coordination, a seizure or loss of consciousness.
While waiting for help, the NHS advises wrapping the person in a cool, wet sheet, or fanning or sponging them down with cold water. If they lose consciousness, put them in the recovery position and tell the ambulance service, check breathing and pulse and carry out CPR if there is no sign of life.
Who is most at risk
The NHS heatwave guidance says anyone can be affected, but some people are more vulnerable. They include older people, especially those aged 65 and over, babies and children aged 5 years and under, and people who are pregnant or have serious long-term conditions such as heart problems, breathing problems, dementia, diabetes, kidney disease, Parkinson's disease, mobility problems, mental health problems, or drug or alcohol addiction.
It also names people who live alone and may be unable to care for themselves, people on multiple medicines or medicines that may make them more likely to be badly affected by hot weather, people already ill and dehydrated from diarrhoea and vomiting, and people who are homeless or who work or spend a lot of time outside, particularly if physically active, such as runners, cyclists and walkers, or whose jobs involve manual labour.
Preventing heatstroke
The NHS recommends several practical steps in hot weather, which also help prevent dehydration and let the body keep itself cool.
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Drink more cold drinks, especially if active or exercising, and avoid too much alcohol.
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Wear light-coloured, loose clothing.
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Avoid the sun between 11am and 3pm and avoid extreme exercise.
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Indoors on a very hot day, close curtains, and close windows if it is hotter outside than inside; turn off electrical equipment and lights that get hot.
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Check on children, older people and people with long-term conditions such as diabetes or heart problems.
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Electric fans can help if the temperature is below 35 degrees, according to the NHS heatwave page.
Recovery and what happens afterwards
The NHS pages focus on recognising and acting on the emergency, and they do not set out what happens in hospital or how long recovery takes. Recovery varies from person to person, so follow the advice of the treating team.
If heatstroke happened at work or during sport, ask the team treating you or your GP when it is safe to return to heat or exertion, and think about what could be changed to reduce the chance of it happening again, using the prevention steps above.
NHS emergency care and prevention advice
Heatstroke is an emergency that is managed through 999 and NHS emergency departments; private services are not an alternative in the first hours. NHS 111 can advise on heat exhaustion that you are struggling to treat.
For prevention, local councils can inspect rented homes for hazards including excess heat, according to the NHS heatwave guidance, and GOV.UK provides heat advice. Employers also have a role in protecting staff who work in hot conditions.
Frequently asked
Questions people ask.
Quick, plain-English answers to the questions we hear most.
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What is the difference between heat exhaustion and heatstroke?
The NHS says heat exhaustion causes sweating, pale clammy skin, cramps and tiredness and usually settles within 30 minutes of cooling. Heatstroke involves a very high temperature, hot skin without sweating and confusion, and is an emergency.
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When should I call 999?
The NHS says to call 999 for signs of heatstroke, including still being unwell after 30 minutes of cooling and drinking fluids, a very high temperature, hot skin that is not sweating, confusion, a fast heartbeat, a seizure or loss of consciousness.
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Should I drive someone with heatstroke to A&E?
No. The NHS says not to drive yourself to A&E. The person you speak to at 999 will advise what to do.
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How do I cool someone down while waiting?
The NHS advises wrapping them in a cool, wet sheet, or fanning or sponging them down with cold water, until help arrives.
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What if they pass out?
The NHS says to put them in the recovery position and tell the ambulance service. Check breathing and pulse and carry out CPR if there is no sign of life.
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How long does it take to recover from heat exhaustion?
The NHS says someone with heat exhaustion should start to cool down and feel better within 30 minutes of being cooled and given fluids.
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Who is at greatest risk in a heatwave?
The NHS names older people, babies and young children, pregnant people, people with long-term conditions, people living alone, and people who work or exercise outdoors.
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Can fans be used in hot weather?
The NHS heatwave guidance says electric fans can help if the temperature is below 35 degrees.
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What drinks are best?
The NHS suggests cold drinks and extra fluids, avoiding alcohol, caffeine and hot drinks in a heatwave, and an isotonic sports drink or oral rehydration powder for heat exhaustion.
Where this comes from
Sources and checking.
This guide is for information, not medical advice.
Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.
Published 2026-10-10, next review 2027-10-10.
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NHS: Heat exhaustion and heatstroke, https://www.nhs.uk/conditions/heat-exhaustion-heatstroke/ , retrieved October 2026
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NHS: Heatwave: how to cope in hot weather, https://www.nhs.uk/live-well/seasonal-health/heatwave-how-to-cope-in-hot-weather/ , retrieved October 2026