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Skin and surgery

Pilonidal cyst (pilonidal sinus): symptoms, treatment and recurrence

A pilonidal cyst, more accurately a pilonidal sinus, is a small hole or tunnel in the skin at the top of the cleft between the buttocks. It often causes no problems until it becomes infected, when it is painful and swollen and can form a pus-filled abscess. An abscess usually needs draining and antibiotics. Surgery is considered for large or repeatedly infected sinuses.

Last checked: 2026-10-11

Key facts

At a glance.

  • What it is

    The NHS says a pilonidal sinus is a small hole or tunnel at the top of your bottom, between your buttocks. Treatment is usually only needed if it becomes infected.

  • Symptoms

    Most people do not notice it unless it becomes infected. An infection causes pain and swelling at the top of the cleft of the buttocks, and a pus-filled abscess can develop.

  • Urgent help

    The NHS says to ask for an urgent GP appointment or contact NHS 111 for a small painful lump at the top of your bottom that is bleeding or leaking pus.

  • No infection

    No treatment is needed if there are no signs of infection. A watch-and-wait approach is recommended and it is important to keep the area clean.

  • Abscess

    A painful swollen abscess usually needs to be cut and the pus drained, sometimes with antibiotics.

  • Who gets it

    The NHS says pilonidal sinuses are more common in men because they tend to be hairier, and sitting for long periods can increase your chances. A hospital leaflet says most cases occur in young adults and teenagers.

  • Return to work

    The NHS says most people are able to return to work within 2 weeks of surgery.

How is a pilonidal cyst treated?

The NHS says treatment is not needed if there are no signs of infection; a watch-and-wait approach is recommended. For an infected pilonidal sinus, treatment depends on your symptoms, the size of the sinus and whether it is the first infection or keeps coming back. You will usually be offered painkillers such as paracetamol and NSAIDs to reduce pain and swelling.

A painful, swollen abscess usually needs to be cut and the pus drained, and you may need antibiotics. If the sinus keeps coming back and is painful, bleeding or leaking, your doctor will discuss several options.

Treatments for an infected or recurring pilonidal sinus (NHS)
TreatmentWhat it involvesPoints to know
Incision and drainageA small cut in the abscess so the pus drains; local or general anaestheticUsually arranged the same day as the GP visit; daily dressing changes; antibiotics may be needed
Wide excision and open healingThe sinus and some surrounding skin are cut out and the wound is left open to healLowest risk of the sinus coming back; regular dressing changes; often day case
Excision and wound closureThe sinus is removed and the skin stitched together, often with a skin flapQuicker recovery but a higher risk of wound infection; stitches out about 10 days later
Endoscopic ablationA camera is used to clean the sinus, remove hair and seal it with heat; no cut is neededLess invasive with a good success rate; about a month to heal completely, or quicker
Plastic surgery or fibrin glueReconstructing skin if the area is large; injecting glue to close the sinus in some placesUsed in particular cases

What are the symptoms of a pilonidal cyst?

The NHS says most people with a pilonidal sinus do not notice it unless it becomes infected. An infection causes pain and swelling at the top of the cleft of the buttocks, and a pus-filled skin abscess can develop, sometimes suddenly, making it difficult to sit down.

If you keep getting infections you may have ongoing problems, such as discomfort or pain and pus or blood regularly seeping out. A hospital leaflet describes acute symptoms as increasing pain and swelling over a number of days, and chronic symptoms as less intense pain with a discharge of pus that comes and goes.

Some people notice a painless lump when washing, according to the same leaflet.

When to get medical help

The NHS says to ask for an urgent GP appointment or contact NHS 111 if you have a small lump at the top of your bottom that is painful, bleeding or leaking pus. These symptoms can develop quickly, often over a few days, and are signs of infection that need to be treated.

After an operation, a hospital leaflet advises seeing your GP if the wound is swollen and hot, red and painful, or if you have a high temperature or feel feverish.

What causes a pilonidal sinus?

The NHS says it is not clear what causes a pilonidal sinus. A skin problem, pressure or friction may cause hair between the buttocks to be pushed inwards. This may be hair growing around the buttock area or loose hair shed from the buttocks or elsewhere that gathers around the cleft and enters the sinus.

Pilonidal sinuses are more common in men because they tend to be hairier, and sitting for long periods can increase your chances. A hospital leaflet adds that factors that raise risk include obesity, a sedentary occupation, family history and previous persistent irritation or injury to the area, and says it is rare in children and in people over 40.

Keeping the area clean and caring for the wound

The NHS says that if the sinus is not infected, it is very important to keep the area between the buttocks clean by showering or bathing regularly, and not to shave the area unless a GP advises you to.

After an operation the NHS advises keeping the area clean, wearing comfortable loose-fitting cotton underwear, eating plenty of fibre to avoid straining, and not lifting heavy objects or doing strenuous exercise for the first week or so. It says not to ride a bike for 6 to 8 weeks and not to go swimming until the wound has completely healed. A hospital leaflet adds that you should wash with plain water and a soft cloth, dry gently, avoid soap and talc and avoid constipation.

Recovery and returning to work

The NHS says most people are able to return to work within 2 weeks of surgery, depending on the procedure, how quickly you recover and the type of job. You may have a follow-up appointment with your specialist, usually about 6 weeks later.

Healing time depends on the technique. A hospital leaflet says a wound left open after wide excision can take several weeks to months to heal and needs regular dressing, which the NHS says gives the lowest risk of recurrence, while closure heals more quickly but with a higher risk of infection or recurrence.

Pilonidal cysts in teenagers and pregnancy

A hospital leaflet says that most cases occur in young adults or teenagers and that it is rare in children. A teenager with a painful lump at the top of the buttock cleft should be seen by a GP, who can treat infection or refer on if it keeps coming back.

The sources used here do not give specific guidance on pilonidal sinus in pregnancy. If you are pregnant and develop a painful swelling in this area, see a GP or midwife promptly so that infection is treated safely.

NHS and private pathways in general terms

On the NHS, an infected sinus is usually seen by a GP or urgent care centre, with drainage of an abscess on the same day where possible, and referral to a surgical team for recurrent problems. Day-case surgery is usual.

Private surgeons also offer excision and endoscopic treatments. Whichever route you choose, ask which technique is proposed, the chance of recurrence, how long the wound will take to heal, and who will arrange the dressings and follow-up.

Frequently asked

Questions people ask.

Quick, plain-English answers to the questions we hear most.

  • What is a pilonidal cyst?

    The condition is more accurately called a pilonidal sinus. The NHS says it is a small hole or tunnel at the top of your bottom, between your buttocks. Treatment is usually only needed if it becomes infected.

  • What are the symptoms of a pilonidal cyst?

    Most people do not notice it unless it becomes infected. An infection causes pain and swelling at the top of the buttock cleft, and a pus-filled abscess can develop, making it hard to sit down. It may also bleed or leak pus.

  • What causes a pilonidal cyst?

    It is not clear. The NHS says a skin problem, pressure or friction may push hair between the buttocks inwards. It is more common in men because they tend to be hairier, and sitting for long periods can increase your chances.

  • How is an infected pilonidal cyst treated?

    A painful swollen abscess usually needs to be cut open and the pus drained, sometimes with antibiotics. The NHS says this is usually arranged the same day you see your GP and can be done under local or general anaesthetic.

  • Does a pilonidal cyst need surgery?

    Not if it is not infected. The NHS says surgery may be needed for a large or repeatedly infected sinus. Options include wide excision, excision with wound closure and endoscopic ablation.

  • Will a pilonidal cyst come back?

    It can. The NHS says wide excision with open healing gives the lowest risk of the sinus coming back, while closure gives a quicker recovery but a higher risk of infection. A hospital leaflet says recurrence risk is higher with primary closure.

  • How long does it take to recover from pilonidal surgery?

    The NHS says most people return to work within 2 weeks. A follow-up appointment is usually about 6 weeks later. Complete healing of an open wound can take several weeks to months depending on the technique.

  • Can I prevent a pilonidal cyst?

    The NHS says keeping the area between the buttocks clean by showering or bathing regularly is very important. It says not to shave the area unless a GP advises it, and notes that sitting for long periods can increase your chances of getting one.

  • Is a pilonidal cyst serious?

    It is usually not serious, but an infected sinus can become very painful and an abscess needs prompt treatment. The NHS says to ask for an urgent GP appointment or contact 111 if you have a painful lump that is bleeding or leaking pus.

  • When can I exercise or swim after surgery?

    The NHS says to avoid heavy lifting or strenuous exercise for the first week or so, not to ride a bike for 6 to 8 weeks, and not to swim until the wound has completely healed.

Where this comes from

Sources and checking.

This guide is for information, not medical advice.

Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.

Published 2026-10-11, next review 2027-10-11.