Infection guide
Shingles: symptoms, treatment and vaccination
Shingles is an infection of a nerve and the skin around it, caused by the same virus as chickenpox. It usually appears as a painful rash of blisters on one side of the body and heals within a few weeks. Most people recover fully, but some develop long-lasting nerve pain, and shingles near the eye needs prompt attention. Early treatment can help, so it is worth knowing the first signs.
Last checked: 2026-10-04
Key facts
At a glance.
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Cause
The NHS says shingles is caused by the chickenpox virus, which stays in the body after chickenpox and can reactivate later.
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Early treatment
The NHS says to see a pharmacist within 3 days of the rash appearing if you are 18 or over, because medicine can speed recovery and help avoid longer-lasting problems.
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Healing
The NHS says the rash can take up to 4 weeks to heal, and skin can stay painful for weeks afterwards.
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Spread
You cannot spread shingles itself, but someone who has not had chickenpox could catch chickenpox from you while the rash is weeping.
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Urgent advice
The NHS says to seek an urgent GP appointment or NHS 111 if the rash is on the eye or nose, if you are pregnant, severely immunosuppressed or 17 or under.
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Vaccine
The NHS vaccine is offered to people turning 65, those aged 70 to 79, and adults 18 and over with a severely weakened immune system.
What shingles is
NHS inform describes shingles as an infection of a nerve and the skin around it, caused by the varicella-zoster virus. After chickenpox, the virus stays in the body. NICE Clinical Knowledge Summaries describe shingles as reactivation of this latent virus in nerve cells, producing a rash in the area of skin served by one nerve.
The NHS says the virus can become active again if the immune system is weakened, for example through stress, certain conditions or treatments such as chemotherapy. NICE adds that both the frequency and the severity of shingles rise with age.
NICE also lists other risk factors: immune suppression from long-term steroids, HIV, lymph-system cancers or chemotherapy, certain conditions such as rheumatoid arthritis and asthma, psychological factors and female sex.
Symptoms and how the rash develops
The NHS says first signs can be a tingling or painful area of skin, a headache or feeling generally unwell, with a rash usually appearing a few days later. In rare cases there is pain without a rash. NHS inform adds burning, numbness or itching and a high temperature as early features.
The rash appears as blotches on one side of the body only, then becomes itchy blisters that ooze fluid. A few days later they dry and scab. NHS inform says new blisters can appear for up to a week, and scabs may leave slight scarring. The NHS notes redness can be harder to see on brown and black skin.
A rash on both left and right sides of the body is unlikely to be shingles. The chest and tummy are most common, but it can appear anywhere, including face, eyes and genitals.
Who needs urgent advice
The NHS says to ask for an urgent GP appointment or call NHS 111 if you have shingles symptoms and you are pregnant, you are breastfeeding with a rash on the breasts, the rash is on your eye or nose, your vision has changed, you have a severely weakened immune system, or you are 17 or younger.
These groups may need antiviral medicine quickly, ideally within 3 days of the rash appearing. NICE adds that hospital admission or immediate specialist advice may be appropriate for people who are severely immunocompromised, systemically unwell, have eye involvement or have a severe or widespread rash.
Eye involvement matters because the NHS lists eye problems that can lead to sight loss among the complications.
Diagnosis and treatment
NICE says shingles is usually diagnosed on clinical grounds, from the story of abnormal skin sensation followed by a one-sided blistering rash in a nerve territory. Clinicians also consider herpes simplex and contact dermatitis. The rash can look atypical in older people and in those with weakened immunity.
A mild rash may need no treatment, according to the NHS. Antiviral tablets may be offered if you have a weakened immune system, moderate or severe pain or rash, or a rash beyond the chest, tummy and back, ideally started within 3 days. Pain relief can include paracetamol, steroid tablets or medicines for nerve pain. Adults can ask a pharmacist, who can give the same antivirals as a GP.
NICE suggests specialist advice if new blisters keep forming after 7 days of antivirals, healing is delayed, shingles recurs or pain is poorly controlled.
Looking after yourself at home
The NHS suggests paracetamol for pain, keeping the rash clean and dry, loose-fitting clothing and a cool compress several times a day. Dressings or plasters should not be allowed to stick, and rough fibres should be avoided. NHS inform also suggests calamine lotion for itch.
Staying away from some people matters. The NHS says to try to avoid pregnant women who have not had chickenpox, people with a weakened immune system and babies under 1 month old. Stay off work or school if the rash is still weeping and cannot be covered, or until it has dried out.
Complications and lasting pain
Most people recover without problems. The NHS lists possible complications as post-herpetic neuralgia, a secondary skin infection, scarring or colour change, muscle weakness, eye problems and Ramsay Hunt syndrome, where the facial nerve is affected.
The NHS says post-herpetic neuralgia is long-lasting nerve pain in the area of the rash, and usually improves gradually over months to over a year. It is more likely when shingles was severe or widespread, and is more common in older people and those with diabetes or weakened immunity. NICE defines it as pain persisting beyond 90 days.
A GP may prescribe nerve-pain medicines, lidocaine plasters or, for difficult pain, refer to a pain clinic or neurologist, according to the NHS.
The shingles vaccine
The NHS vaccination page says it is available for people turning 65 on or after 1 September 2023, for everyone aged 70 to 79, and for adults 18 and over with a severely weakened immune system. Eligible people are offered 2 doses, 6 to 12 months apart, or 8 weeks to 6 months apart for the immunocompromised group.
It helps reduce your chance of getting shingles and of serious problems if you do. You can get shingles more than once, so the NHS says to be vaccinated even after an episode. Most side effects, such as a sore arm, headache or tiredness, settle within 2 or 3 days.
Eligibility rules have changed in recent years, so check the current position with your GP surgery.
NHS and private care
Most shingles care is through a pharmacist, GP or NHS 111, because the key factor is starting antivirals early rather than seeing a specialist. Ongoing nerve pain can be referred to an NHS pain service.
Private GP and dermatology appointments can give faster access to assessment, but the treatments are the same ones described by the NHS, and the 3-day window applies in either setting.
Frequently asked
Questions people ask.
Quick, plain-English answers to the questions we hear most.
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Can I catch shingles from someone else?
No. The NHS says you cannot get shingles from someone with shingles or chickenpox. You can, however, catch chickenpox from a person with shingles if you have never had chickenpox.
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Is shingles contagious?
Only indirectly. The NHS says the infection can only be spread while the rash oozes fluid, and covering it with loose clothing or a non-sticky dressing helps. Avoid pregnant women, babies and people with weakened immunity.
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How soon should I get treatment?
As early as possible. The NHS says to see a pharmacist within 3 days of the rash appearing if you are 18 or over, and that medicines work best if started within 3 days.
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How long does shingles last?
The NHS says the rash can take up to 4 weeks to heal. NHS inform says symptoms usually improve in 2 to 4 weeks. Skin may stay painful for weeks afterwards.
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Can shingles happen without a rash?
Rarely. The NHS says in rare cases shingles can cause pain without a rash, which can make diagnosis harder.
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Can I have shingles more than once?
Yes. The NHS says you can get shingles more than once, and encourages vaccination even if you have had it. NICE lists recurrence as a reason to seek specialist advice.
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Why is shingles near the eye taken seriously?
The NHS lists eye problems that can lead to sight loss among the complications, and advises urgent advice if the rash is on the eye or nose or vision changes.
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What is post-herpetic neuralgia?
Long-lasting nerve pain after the rash has gone. The NHS says it usually improves gradually, taking from a few months to over a year, and that treatments can help.
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Who can get the NHS shingles vaccine?
People turning 65, those aged 70 to 79 and adults 18 or over with a severely weakened immune system, according to the NHS. Contact your GP surgery if you think you are eligible and have not been invited.
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Is shingles in pregnancy dangerous?
The NHS says it is mostly mild with usually no risk to you or your baby, but a GP should arrange for a specialist to advise on whether you need treatment.
Where this comes from
Sources and checking.
This guide is for information, not medical advice.
Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.
Published 2026-10-04, next review 2027-10-04.
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NHS: Shingles (https://www.nhs.uk/conditions/shingles/), retrieved October 2026
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NHS: Shingles vaccine (https://www.nhs.uk/vaccinations/shingles-vaccine/), retrieved October 2026
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NHS: Post-herpetic neuralgia (https://www.nhs.uk/conditions/post-herpetic-neuralgia/), retrieved October 2026
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NHS inform: Shingles (https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/shingles/), retrieved October 2026
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NICE Clinical Knowledge Summaries: Shingles (https://cks.nice.org.uk/topics/shingles/), retrieved October 2026
Related guides
Keep reading.
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Post-herpetic neuralgia
Lasting nerve pain after shingles.
Read guide -
Chickenpox
The infection that precedes shingles.
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Herpes zoster
Another overview of the same infection.
Read guide -
Dermatology
Specialist skin assessment.
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Pain management
Specialist services for nerve pain.
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Vaccine adverse reactions
What counts as a reaction and how it is reported.
Read guide