Hearing
Conductive vs sensorineural hearing loss: causes, signs and treatment compared
Hearing loss falls into two main types depending on where sound is held up. In conductive loss, sound cannot pass through the outer or middle ear; in sensorineural loss, the inner ear or hearing nerve is damaged. They can also occur together. This page compares the two, explains why the distinction matters for treatment, and sets out when to seek urgent help.
Last checked: 2026-10-10
Key facts
At a glance.
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Two main types
NHS inform and RNID both describe two main types of hearing loss, conductive and sensorineural, and say it is possible to have both, which is called mixed hearing loss.
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Where the problem sits
RNID says conductive loss happens when a problem in the ear, such as earwax or an infection, stops sound passing through to the cochlea. Sensorineural loss is damage to the hair cells of the inner ear, or the hearing nerve, or both.
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Reversibility differs
RNID says conductive loss can be temporary or permanent depending on the cause, whereas sensorineural loss is permanent but can often be treated with hearing aids.
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Gradual loss in both ears
The NHS lists ageing or damage from loud noise over many years as a common cause of gradual hearing loss in both ears.
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Sudden loss is urgent
The NHS says to ask for an urgent GP appointment or get help from NHS 111 if you have sudden hearing loss in one or both ears.
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A hearing test is the way to tell
The NHS says not to self-diagnose and to see a GP; a GP may refer you to a hearing specialist for further tests, and some pharmacies and opticians offer free hearing tests.
The short answer: where sound is blocked or damaged
Sound travels through the outer ear and ear canal, vibrates the eardrum, passes through the three tiny hearing bones of the middle ear, and then reaches the inner ear (the cochlea), where hair cells convert it into nerve signals for the brain. Hearing loss happens when sound signals do not reach the brain. NHS inform divides it into two main types according to where the problem lies.
In conductive hearing loss, the sound is held up before it reaches the inner ear. In sensorineural hearing loss, the inner ear or the hearing nerve is not working as it should. The practical difference is that conductive loss is often treatable or reversible, while sensorineural loss is generally permanent and managed with hearing aids or implants. Some people have both at once, called mixed hearing loss.
Conductive and sensorineural loss compared
The details below come from RNID, NHS inform and the NHS hearing loss page. A hearing assessment is needed to know which type is present.
| Feature | Conductive | Sensorineural |
|---|---|---|
| Where the problem is | Outer or middle ear, so sound cannot pass to the cochlea (RNID) | Hair cells of the inner ear, the hearing nerve, or both (RNID) |
| How sounds seem | Sounds become quieter and may sound muffled (RNID) | Harder to hear quiet sounds and reduced quality of the sound you do hear (RNID) |
| Typical causes | Earwax, glue ear, fluid from an ear infection, perforated eardrum, disorders of the hearing bones (NHS inform) | Ageing, noise damage, injury, damage to the auditory nerve (NHS inform; NHS) |
| Permanence | Temporary or permanent depending on cause (RNID) | Permanent (RNID) |
| Usual treatment | Treat the cause: medication, minor surgery, sometimes major surgery for eardrum or hearing bones (NHS inform) | Hearing aids; bone anchored, middle ear or cochlear implants for some (NHS inform) |
Common causes of each
The NHS offers a useful guide to which symptoms may point to which cause, while stressing that you should not self-diagnose. Difficulty hearing in one ear with itchiness or a blocked feeling suggests earwax build-up. Difficulty hearing in one ear with earache, a high temperature, itching, pressure or discharge suggests an ear infection. Sudden hearing loss after an ear infection, a very loud noise or a change in air pressure, for example from flying, can suggest a perforated eardrum. All of these are conductive causes.
Gradual loss in both ears from ageing or years of loud noise is the classic sensorineural pattern. Sudden hearing loss alongside dizziness, a spinning sensation (vertigo) or ringing in the ears (tinnitus) may be labyrinthitis or Ménière's disease, according to the NHS. NHS inform adds that some people are born with hearing loss, although most cases develop as you get older.
Because the ear can be affected at more than one level, the two types are not mutually exclusive. NHS inform notes that it is also possible to have both, known as mixed hearing loss, for example age-related change in the inner ear on top of earwax blockage in the canal.
Signs that apply to both
Neither type has a single giveaway symptom. The NHS lists common signs of hearing loss, whatever the type: difficulty hearing other people clearly and misunderstanding what they say, especially in noisy places; needing to ask people to repeat themselves; turning the TV or music louder than others need; trouble on the phone; struggling to keep up with a conversation; and feeling tired or stressed from concentrating while listening.
NHS inform adds early signs such as difficulty hearing the doorbell and finding it hard to tell which direction noise is coming from. It also lists signs in babies and children, including not being startled by loud noises, being slow to learn to talk and often turning the TV volume up. Hearing loss can affect a child's speech development and progress at school, so concerns about a child should be raised early.
Finding out which type and what can be done
NHS inform says your GP can check for problems and may refer you to an audiologist or an ear, nose and throat (ENT) specialist for further tests. The GP may be able to treat the cause directly. According to the NHS, an ear infection might be treated with antibiotics and earwax with ear drops or removal. If hearing loss is not caused by something a GP can treat, referral to a hearing specialist follows.
For permanent loss, the NHS says a specialist will often recommend hearing aids, which will not make hearing perfect but make sounds louder and clearer, and some people may need a hearing implant attached to the skull or placed deep inside the ear. NHS inform lists digital hearing aids available through the NHS, bone anchored implants, middle ear implants, cochlear implants, and lip reading or British Sign Language for sensorineural loss. For conductive loss it notes that the problem is sometimes temporary and can be treated with medication or minor surgery, while more major surgery may be needed to repair the eardrum or the hearing bones.
When to seek help
See a GP if your hearing is getting gradually worse, or if you have had treatment for an ear infection or earwax but your hearing has not returned. Ask for an urgent GP appointment or call NHS 111 if you lose hearing suddenly in one or both ears, if your hearing has worsened over the last few days or weeks, or if hearing loss comes with other symptoms such as earache or discharge. The NHS notes it might not be anything serious, but it is best to get help because it may need treatment quickly.
Protection matters whichever type you have. The NHS advises ear protection around loud noise, keeping music at a comfortable volume, and not putting fingers or objects such as cotton buds into the ears.
Frequently asked
Questions people ask.
Quick, plain-English answers to the questions we hear most.
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What is the difference between conductive and sensorineural hearing loss?
Conductive loss is a problem getting sound through the outer or middle ear. Sensorineural loss is damage to the inner ear hair cells or the hearing nerve. Mixed loss means both are present.
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Which type is permanent?
RNID says sensorineural loss is permanent. Conductive loss can be temporary or permanent depending on the cause.
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Can conductive hearing loss be cured?
Often the cause can be treated. NHS inform says it is sometimes temporary and can be treated with medication or minor surgery, though more major surgery may be needed for the eardrum or hearing bones.
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Do hearing aids help both types?
RNID says sensorineural loss can often be treated with hearing aids. The NHS says a specialist will often recommend hearing aids for permanent hearing loss. The right device depends on your assessment.
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What is mixed hearing loss?
Having both conductive and sensorineural loss at once, according to NHS inform and RNID.
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What causes sudden hearing loss?
The NHS gives examples including a perforated eardrum after an infection, loud noise or pressure change, and labyrinthitis or Ménière's disease with dizziness or tinnitus. Any sudden loss needs urgent advice.
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Is earwax a cause of hearing loss?
Yes. NHS inform lists earwax as a blockage that can cause conductive loss. The NHS says it may be treated with ear drops or removed, and advises not to use cotton buds.
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Can loud noise cause hearing loss?
The NHS lists damage from loud noise over many years as a common cause of gradual hearing loss in both ears, and NHS inform describes ways to protect hearing at work and at events.
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How do I get a hearing test?
Start with a GP. The NHS also notes that some pharmacies and opticians offer a free hearing test, and RNID has a free online hearing check.
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Should I worry about hearing loss in a child?
Yes, raise it early. The NHS says hearing loss can affect a child's speech development and progress at school, and NHS inform lists signs to look for in babies and children.
Where this comes from
Sources and checking.
This guide is for information, not medical advice.
Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.
Published 2026-10-10, next review 2027-10-10.
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NHS: Hearing loss, https://www.nhs.uk/conditions/hearing-loss/ , retrieved October 2026
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NHS inform: Hearing loss, https://www.nhsinform.scot/illnesses-and-conditions/ears-nose-and-throat/hearing-loss/ , retrieved October 2026
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RNID: Types and causes of hearing loss and deafness, https://rnid.org.uk/information-and-support/hearing-loss/types-of-hearing-loss-and-deafness/ , retrieved October 2026
Related guides
Keep reading.
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Conductive hearing loss
Causes and treatment in depth.
Read guide -
Sensorineural hearing loss
Inner ear and nerve hearing loss.
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Mixed hearing loss
When both types are present.
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Sudden sensorineural hearing loss
An urgent cause of sudden loss.
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Hearing test
What a hearing test involves.
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Audiogram explained
How to read an audiogram.
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