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Hearing and the ear

Presbycusis: age-related hearing loss, symptoms and what helps in the UK

Presbycusis is the gradual loss of hearing that comes with age, usually affecting both ears and making speech hard to follow in noisy places. It is very common and often goes unnoticed at first. This guide explains the signs, how it differs from treatable causes, how hearing is assessed and what hearing aids and other options can do.

Last checked: 2026-10-10

Key facts

At a glance.

  • Very common

    The NHS says hearing loss is common, particularly as you get older, and NHS inform cites the RNID estimate of more than 10 million people (about 1 in 6) in the UK with some degree of hearing impairment or deafness.

  • Gradual, both ears

    The NHS lists gradual hearing loss in both ears as typically due to ageing or damage from loud noise over many years.

  • Often noticed by others first

    The NHS says sometimes someone else might notice problems with your hearing before you do.

  • Nerve-type loss

    NHS inform says sensorineural hearing loss is caused by damage to the sensitive hair cells inside the inner ear or to the auditory nerve, which can happen naturally with age.

  • Hearing aids help

    The NHS says if you have permanent hearing loss a specialist will often recommend hearing aids, which will not make hearing perfect but make sounds louder and clearer.

  • Sudden loss is urgent

    The NHS advises an urgent GP appointment or NHS 111 for sudden hearing loss in one or both ears, or hearing that has got worse over days or weeks.

What presbycusis is

Presbycusis is the medical term for hearing loss that develops with age. It is the commonest cause of gradual hearing loss in older people. NHS inform explains the mechanism: hearing loss is the result of sound signals not reaching the brain, and in sensorineural hearing loss this is due to damage to the sensitive hair cells inside the inner ear or to the auditory nerve, which can happen naturally with age or as a result of injury.

NHS inform says some people are born with hearing loss, but most cases develop as you get older. The NHS table of causes gives gradual hearing loss in both ears, from ageing or damage from loud noise over many years, as the typical pattern.

Signs and symptoms

The NHS lists difficulty hearing other people clearly and misunderstanding what they say, especially in noisy places; needing to ask people to repeat themselves; listening to music or watching TV with the volume higher than other people need; difficulty hearing on the phone; finding it hard to keep up with a conversation; and feeling tired or stressed from having to concentrate while listening.

NHS inform adds difficulty hearing the doorbell and difficulty telling which direction a noise is coming from. It notes that a ringing, buzzing or hissing sound in the ears could be tinnitus, which is often associated with hearing loss.

  • Misunderstanding speech, especially in groups or noisy places.

  • Asking people to repeat themselves.

  • Turning the television or music up louder than others need.

  • Difficulty hearing on the phone or the doorbell.

  • Tiredness from the effort of listening.

  • Ringing or buzzing in the ears (tinnitus).

When to get help

The NHS says to see a GP if you have problems with your hearing, because it could be caused by something that can be easily treated, such as earwax. It advises seeing a GP if you think your hearing is getting gradually worse or if you have had treatment for an ear infection or earwax but your hearing has not come back. It adds that you can sometimes get a free hearing test at some pharmacies and opticians.

The NHS advises asking for an urgent GP appointment or getting help from NHS 111 if you have sudden hearing loss in one or both ears, your hearing has been getting worse over the last few days or weeks, or you have hearing loss along with other symptoms such as earache or discharge from the ear, because it may need to be treated quickly. These do not fit the usual slow pattern of presbycusis and should not be put down to age.

Other causes to rule out

The NHS lists conditions that can cause or add to hearing loss, which a GP looks for before concluding that it is age-related: ear infection, earwax build-up, a perforated eardrum, and labyrinthitis or Meniere's disease where hearing loss comes with dizziness, vertigo or tinnitus. NHS inform adds conductive causes such as glue ear, fluid after infection and disorders of the hearing bones.

Noise exposure over many years is the other major contributor. NHS inform describes noise-induced hearing loss as hearing loss from loud noise and says that it is possible to reduce the risk by using headphones that block out outside noise, wearing ear protection in noisy work or at loud events, and not having television, radio or music on too loud.

How hearing is assessed

NHS inform says a GP can check for problems and may refer you to an audiologist (hearing specialist) or an ear, nose and throat (ENT) specialist for further tests. Hearing tests are also available on the high street, but you may have to pay for these. The NHS points to the RNID's free online hearing test as a first check.

The NHS says that if hearing loss is not caused by something a GP can treat, you may be referred to a hearing specialist for further tests and treatment. The diagnosis of age-related loss is therefore one reached after treatable causes such as wax and infection have been considered.

Treatment and support

There is no cure for age-related sensorineural loss, but there are several ways to make hearing and communication easier. NHS inform lists digital hearing aids, available through the NHS; bone-anchored implants for people who cannot use hearing aids; middle ear implants for some people who cannot use hearing aids; cochlear implants for people who find hearing aids are not powerful enough; and lip reading or sign language such as British Sign Language.

The NHS says hearing aids will not make hearing perfect but make sounds louder and clearer, and some people may need a hearing implant. If hearing loss is caused by something the GP can treat, such as an infection or earwax, treatment is with antibiotics, ear drops or removal.

Options for permanent hearing loss described by the NHS and NHS inform
OptionWhat it doesWho it may suit
Digital hearing aidsMake sounds louder and clearerMost people with permanent hearing loss; available through the NHS
Bone-anchored implantsTransmit sound through the skull bonePeople unable to use hearing aids
Middle ear implantsImplanted device in the middle earSome people unable to use hearing aids
Cochlear implantsStimulate the hearing nerve directlyPeople for whom hearing aids are not powerful enough
Lip reading or sign languageAlternative ways to communicateAnyone who finds them helpful, such as British Sign Language users

Living with hearing loss

Hearing loss can be tiring and isolating, and the NHS notes feeling tired or stressed from the effort of listening. NHS inform lists organisations such as RNID, the British Deaf Association and Hearing Link for information and support.

NHS inform advises not inserting objects such as fingers, cotton buds, cotton wool or tissue into the ears, and says to speak to your GP practice if you or your child have signs of an ear infection such as severe earache, discharge or hearing loss.

NHS audiology or private hearing care

On the NHS, a GP refers to audiology, where hearing aids are provided free. NHS inform notes that digital hearing aids are available through the NHS.

NHS inform notes that hearing tests are also available on the high street, but you may have to pay for these. Whichever route you take, a check for treatable causes and a clear plan for ongoing support are sensible starting points.

Frequently asked

Questions people ask.

Quick, plain-English answers to the questions we hear most.

  • What is presbycusis?

    It is age-related hearing loss, usually gradual and affecting both ears. The NHS lists ageing or damage from loud noise over many years as the usual cause of gradual loss in both ears.

  • How common is hearing loss?

    NHS inform cites RNID estimates of more than 10 million people, about 1 in 6, in the UK with some degree of hearing impairment or deafness.

  • What are the first signs?

    The NHS lists difficulty hearing others clearly in noisy places, asking people to repeat themselves, turning the volume up and difficulty on the phone.

  • Could it be earwax?

    Possibly. The NHS says hearing loss could be caused by something easily treated, and lists earwax build-up, which a GP may treat with ear drops or remove.

  • When is hearing loss an emergency?

    The NHS says to ask for an urgent GP appointment or call NHS 111 for sudden hearing loss in one or both ears, hearing that has got worse over days or weeks, or loss with earache or discharge.

  • Can hearing aids cure it?

    No, but the NHS says they make sounds louder and clearer, though they will not make hearing perfect.

  • Are hearing aids free?

    NHS inform says digital hearing aids are available through the NHS.

  • Is tinnitus related?

    NHS inform says ringing, buzzing or hissing in the ears could be tinnitus, which is often associated with hearing loss.

  • Can I prevent it?

    NHS inform says it is not always possible, but you can reduce the risk of noise-induced loss by using ear protection in noisy places, using noise-blocking headphones and keeping volume down.

  • Where can I get a hearing test?

    The NHS says some pharmacies and opticians offer a free test, NHS inform says high street tests may be paid for, and a GP can refer you to an audiologist or ENT specialist.

Where this comes from

Sources and checking.

This guide is for information, not medical advice.

Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.

Published 2026-10-10, next review 2027-10-10.