Condition guide
Bell's palsy: sudden facial weakness, treatment and recovery
Bell's palsy is sudden weakness or loss of movement on one side of the face, usually coming on over a few days. Most people recover within 6 months. Because facial droop can also be a sign of stroke, any sudden face drooping with arm weakness or slurred speech is a 999 emergency. Steroid treatment works best if started early, within 72 hours.
Last checked: 2026-10-04
Key facts
At a glance.
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Stroke first
The NHS says to call 999 if a face droops on one side, a person cannot lift both arms and keep them there, or speech is slurred, because these can be signs of stroke.
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Speed matters
The NHS says treatment is more effective if started early, within 72 hours, and advises an urgent GP appointment or NHS 111.
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Usual treatment
A 10-day course of steroid medicine, sometimes with antiviral medicine, plus eye protection.
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Recovery
The NHS says symptoms should get better within 6 months, though it can take longer for some people.
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Cause
NICE Clinical Knowledge Summaries describe the cause as unknown; herpes simplex virus, varicella zoster virus and autoimmunity may contribute.
What Bell's palsy is
The NHS describes Bell's palsy as temporary weakness or lack of movement that usually affects 1 side of the face. NICE Clinical Knowledge Summaries (CKS) define it as an acute, unilateral, idiopathic facial nerve paralysis with rapid onset, in less than 72 hours, and unknown cause. CKS says it affects 20 to 30 people per 100,000 each year and is most common between 15 and 45 years of age.
The NHS notes that Bell's palsy is the most common cause of facial paralysis, but there are many other types of facial palsy. CKS says the diagnosis is made when no other condition is found to be causing the weakness, which is why a clinician checks for other causes.
Is it a stroke? When to call 999
Facial droop is also a sign of stroke. The NHS says to call 999 if somebody's face droops on 1 side (the mouth or eye may have drooped), a person cannot lift up both arms and keep them there, or has difficulty speaking with slurred or garbled speech. These are signs of a medical emergency and should not wait for a GP appointment.
CKS says features atypical of Bell's palsy require referral to exclude another diagnosis, and that urgent referral should be arranged if the palsy may be caused by an upper motor neurone cause, cancer, acute systemic or severe local infection, or trauma.
Symptoms
The NHS lists the following:
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Weakness on 1 side of the face, or being unable to move 1 side, usually developing over a few days.
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A drooping eyelid or corner of the mouth.
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Drooling.
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A dry mouth and loss of taste.
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A dry or watering eye, and difficulty closing the eye on the weak side.
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Rarely, being unable to move both sides of the face.
Other features clinicians look for
CKS adds that both the upper and lower parts of the face are affected, often with a drooping eyebrow and corner of the mouth and loss of the nasolabial fold; ear and behind-the-ear pain on the affected side; difficulty chewing; numbness or tingling of the cheek or mouth; speech articulation problems; and hyperacusis, meaning unusual sensitivity to sound.
Treatment
The NHS says treatments include a 10-day course of steroid medicine, sometimes with antiviral medicine, eye drops and ointment to stop the affected eye drying out, and surgical tape to keep the eye closed at bedtime. If you cannot close your eye you may need treatment to prevent damage to your vision.
CKS says prednisolone should be considered for people presenting within 72 hours of the onset of symptoms, that antiviral treatment alone is not recommended but may have a small benefit alongside a corticosteroid, and that specialist advice is advised if it is being considered. It advises using lubricating drops by day and ointment at night, and taping the eye closed at bedtime with microporous tape if you cannot close it. Take steroid courses exactly as prescribed.
Recovery and what can persist
The NHS says symptoms should improve within 6 months, and that you should go back to a GP if there is no improvement after 3 weeks. Some people have permanent facial weakness with symptoms such as facial pain around the jaw and behind the ear, a constantly watering eye, difficulty eating and drinking, changes in taste and difficulty with loud sounds. The NHS says you will usually only get Bell's palsy once, though rarely it can return, sometimes years later.
CKS lists complications including eye injury, facial pain, dry mouth, intolerance to loud noises, abnormal facial muscle contraction during voluntary movements and psychological effects, and says referral should be considered if aberrant reinnervation symptoms develop 5 months or more after onset.
When a specialist is involved
CKS says routine referral is not needed for an uncomplicated episode in adults, but a specialist should see you if eye symptoms such as pain, irritation or itch develop at any time, atypical features are present, there is no improvement after 3 weeks of treatment, neurological findings worsen or new ones develop, or recovery is incomplete 3 months after onset. Referral may also help if you would benefit from support or counselling for emotional consequences.
Living with facial palsy
The NHS says living with Bell's palsy can make you feel depressed, stressed or anxious, and advises speaking to a GP if it is affecting your mental health. Facial Palsy UK is the organisation the NHS names for further information about facial palsy.
NHS and private routes
Most people are assessed by a GP or urgent care service within days and managed in primary care. Because the treatment window is short, speed of first assessment matters more than the choice of NHS or private clinic. If recovery is slow, a private neurology, ENT or facial therapy opinion may be sought; ask what specific therapy is being proposed and what evidence supports it.
Frequently asked
Questions people ask.
Quick, plain-English answers to the questions we hear most.
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How do I tell Bell's palsy from a stroke?
You cannot reliably tell at home. The NHS says to call 999 if a face droops on one side, a person cannot lift both arms and keep them there, or speech is slurred.
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How long does Bell's palsy last?
The NHS says symptoms should get better within 6 months, though it can take longer for some people.
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Why is the 72-hour window important?
The NHS says treatment is more effective if started early, within 72 hours. CKS says prednisolone should be considered for people presenting within 72 hours of onset.
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What causes it?
The cause is unknown. CKS says herpes simplex virus, varicella zoster virus and autoimmunity may contribute, but their significance is unclear.
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Do I need antiviral tablets?
CKS says antiviral treatment alone is not recommended but may have a small benefit when combined with a corticosteroid, and that specialist advice is advised.
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How do I protect my eye?
The NHS says eye drops and ointment stop the eye drying out, and surgical tape can keep it closed at bedtime. CKS recommends lubricating drops by day and ointment at night.
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Can it come back?
The NHS says you will usually only get it once, but rarely it can come back, sometimes years later.
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When should I go back to the GP?
The NHS says to go back if symptoms are not getting better after 3 weeks. CKS adds eye symptoms at any time or incomplete recovery after 3 months.
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Is Bell's palsy permanent?
Usually not, but the NHS says some people have permanent facial weakness and symptoms such as pain, a watering eye or changes in taste.
Where this comes from
Sources and checking.
This guide is for information, not medical advice.
Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.
Published 2026-10-04, next review 2027-10-04.
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NHS, Bell's palsy, https://www.nhs.uk/conditions/bells-palsy/, retrieved October 2026
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NICE Clinical Knowledge Summaries, Bell's palsy, https://cks.nice.org.uk/topics/bells-palsy/, retrieved October 2026