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Eye conditions

Neurotrophic keratitis: a numb cornea that struggles to heal

Neurotrophic keratitis is a rare degenerative condition in which the cornea loses sensation because its nerve supply is damaged. Because the eye does not feel pain, injuries and surface damage can go unnoticed and heal poorly, sometimes leading to ulcers. This guide explains the causes, how it is staged, how it is treated and why early specialist care matters.

Last checked: 2026-10-10

Key facts

At a glance.

  • What it is

    EyeWiki describes a corneal degenerative disease characterised by reduced or absent corneal sensitivity, in which corneal innervation by the trigeminal nerve is impaired.

  • Rare

    EyeWiki gives an estimated prevalence of less than 50 per 100,000 people and says the epidemiology is still uncertain.

  • Often painless

    EyeWiki says patients do not commonly complain of surface symptoms, so they may seek advice months or years after it started.

  • Three stages

    EyeWiki describes stage I as surface irregularity, stage II as a persistent epithelial defect and stage III as a corneal ulcer with melting and possible perforation.

  • Many causes

    EyeWiki lists herpes simplex and zoster eye disease, burns, topical drug toxicity, corneal surgery, diabetes, stroke, multiple sclerosis and trigeminal nerve injury among the causes.

  • Specialist care

    Treatment depends on stage and aims to promote healing and avoid complications; it is directed by an eye specialist.

What neurotrophic keratitis is

The cornea is the clear window at the front of the eye. It is one of the most sensitive tissues in the body, and that sensitivity is part of how it protects itself: a speck of dust causes pain, tears and blinking. In neurotrophic keratitis, also called neurotrophic keratopathy, the nerves that supply the cornea are damaged. EyeWiki describes a corneal degenerative disease characterised by a reduction or absence of corneal sensitivity, in which corneal innervation by the trigeminal nerve is impaired.

EyeWiki explains that partial or complete loss of corneal sensation can result in epithelial keratopathy, an epithelial defect, stromal ulceration and eventually corneal perforation. EyeWiki also notes that the defects in this condition have smooth, rolled margins because of impaired epithelial healing, so the surface is both more easily injured and slower to repair.

Causes and risk factors

EyeWiki says any ocular or systemic condition that alters corneal sensory nerves can result in the disease. The most common eye conditions associated with it are herpes simplex and herpes zoster keratitis, abuse of topical anaesthetic, chemical and thermal burns, contact lens abuse, topical drug toxicity, radiation to the eye and corneal surgery. It notes that chronic use of eye drops containing the preservative benzalkonium chloride may reduce corneal sensation, and that laser refractive procedures and corneal transplantation have been linked to it, with reduced sensitivity after some transplant types for up to 12 months.

Non-ocular causes listed include neurosurgical procedures or trauma damaging the fifth cranial nerve, stroke, aneurysm, multiple sclerosis, intracranial masses, diabetes, leprosy, vitamin A deficiency, some drugs and congenital hypoplasia of the trigeminal nerve. The NHS lists herpes simplex, herpes zoster (the virus that causes shingles) and an injury to the eye among causes of uveitis, and the same viruses are important in the cornea.

Symptoms

The surprising feature is how little may be felt. EyeWiki says that because corneal nerves are impaired, patients do not commonly complain of ocular surface symptoms, which makes it particularly challenging as people may seek advice months or years after the disease starts. Blurred vision can be reported because of surface irregularity, defects, scarring or swelling. Babies and young children with reduced corneal sensation may blink only to menacing gestures and may injure their corneas.

The NHS red eye advice applies: an eye that is very painful and red, a red eye in a contact lens wearer, changes to your sight, light sensitivity or an eye injury need an urgent appointment with a GP or optician, NHS 111 or A&E as the page directs. Because pain may be absent, redness, a cloudy cornea, new blurring or a feeling of something in the eye should be taken seriously in anyone known to have reduced corneal sensation.

The three stages

EyeWiki describes the Mackie classification. Stage I has epithelial irregularity, most commonly punctate keratopathy without a defect. Stage II is recurrent or persistent epithelial defects without stromal involvement, with an oval defect whose margins are smooth and rolled because of impaired healing. Stage III is stromal involvement leading to corneal ulcer, melting and perforation.

Staging matters because treatment is escalated to match it. EyeWiki also notes that severe corneal staining or an epithelial defect in the absence of discomfort is highly suspicious of the condition, and that corneal sensation is tested with an esthesiometer before any eye drops are put in.

How it is diagnosed

Diagnosis is made by an ophthalmologist. EyeWiki describes a review of medical and surgical history, assessment of the eyelids and blink rate, testing corneal sensitivity (qualitatively with a cotton wisp or quantitatively with an esthesiometer), staining with fluorescein to show surface changes, tear production testing and slit-lamp examination. Confocal microscopy can show the nerves directly. Other conditions that can look similar include dry eye, exposure keratopathy, contact lens disorders, chemical injury and herpetic corneal disease, and infection must be considered in any corneal ulcer.

Treatment

EyeWiki says management aims to promote corneal healing and avoid complications. General measures include preservative-free medications, treating associated dry eye and lid problems, taping the lids closed at night if they do not close properly, and avoiding topical NSAIDs, which do not help healing and can further reduce sensitivity. Stage-based treatment starts with preservative-free artificial tears and lubricating ointment, then autologous serum drops, therapeutic soft contact lenses or patching, amniotic membrane, and tarsorrhaphy (partially stitching the eyelids) or botulinum toxin induced ptosis. Topical antibiotics may be prescribed to prevent infection, and steroids used cautiously.

Recombinant human nerve growth factor drops, known as cenegermin, are described by EyeWiki as the first approved topical medicine for the condition. A published review of the National Institute for Health and Care Excellence appraisal found that two phase II trials showed improved corneal healing at 8 weeks compared with vehicle, but that because of uncertainties in the clinical and cost-effectiveness evidence the appraisal committee concluded it could not be recommended within its marketing authorisation at that time. Access can therefore vary, and current NICE guidance and local commissioning should be checked with your specialist.

Outlook and living with it

Outcomes depend on the stage at diagnosis and the underlying cause. The aim is to heal the surface and prevent ulceration and perforation, and many people need long-term lubrication and regular review. Protecting the eye from injury, using drops exactly as prescribed, avoiding contact lens overuse (listed by EyeWiki among the causes) and attending follow-up are the most useful things a person can do.

Because the warning pain is missing, people with the condition may be advised by their specialist to watch for redness or changes in vision and to seek help promptly rather than wait for pain.

NHS and private care in general terms

In the UK, suspected neurotrophic keratitis is assessed by hospital eye services, often a cornea clinic. Treatments such as autologous serum drops, amniotic membrane and surgery are provided by specialist units. Private ophthalmology is also available, though access to specialist drops depends on funding arrangements. No UK patient leaflet specific to this condition was found while preparing this page, so the main sources are clinician-facing and the American Academy of Ophthalmology material is not UK-specific.

Frequently asked

Questions people ask.

Quick, plain-English answers to the questions we hear most.

  • What is neurotrophic keratitis?

    EyeWiki describes a degenerative condition of the cornea characterised by reduced or absent corneal sensitivity because of impaired trigeminal nerve supply.

  • Why does it not hurt?

    EyeWiki says patients do not commonly complain of ocular surface symptoms because corneal sensory innervation is impaired, so the condition may be found only after months or years.

  • What causes it?

    EyeWiki lists herpetic keratitis, topical anaesthetic abuse, burns, contact lens abuse, drug toxicity, eye surgery, diabetes, stroke, multiple sclerosis and trigeminal nerve injury, among others.

  • What are the stages?

    EyeWiki describes stage I surface irregularity, stage II persistent epithelial defect and stage III corneal ulcer with melting and perforation risk.

  • How is it treated?

    EyeWiki lists preservative-free lubricants, autologous serum drops, therapeutic contact lenses, amniotic membrane, tarsorrhaphy and nerve growth factor drops, chosen by stage.

  • Is cenegermin available on the NHS?

    A published review of the NICE appraisal says the committee did not recommend it within its marketing authorisation at that time. Ask your specialist about current guidance and funding.

  • Can it be cured?

    The sources read describe treatment aimed at healing the surface and preventing complications. Whether sensation returns depends on the underlying cause.

  • Should I avoid certain eye drops?

    EyeWiki recommends preservative-free medications and avoiding topical NSAIDs, which do not help healing. Follow your specialist's advice.

  • When should I seek urgent help?

    The NHS advises urgent help for a very painful, red eye, any change to your sight or an eye injury. With reduced sensation, new redness or blurring should be checked promptly even without pain.

Where this comes from

Sources and checking.

This guide is for information, not medical advice.

Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.

Published 2026-10-10, next review 2027-10-10.