Serious infections and emergencies
Toxic shock syndrome: symptoms, causes, treatment and prevention
Toxic shock syndrome (TSS) is a rare but life-threatening condition caused by an infection. It can happen when using a tampon or menstrual cup, or from an infected wound. Symptoms come on quickly: a high temperature, muscle aches, a sandpaper-like rash and flu-like symptoms. It needs urgent hospital treatment. If you use a tampon and feel unwell, remove it and call NHS 111.
Last checked: 2026-10-11
Key facts
At a glance.
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Rare but life-threatening
The NHS describes TSS as a rare but life-threatening condition caused by an infection, with symptoms that develop quickly and need urgent treatment.
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Main symptoms
The NHS lists a high temperature or feeling hot, cold or shivery, muscle aches, a raised skin rash that feels like sandpaper, and flu-like symptoms. It says symptoms can come on quickly.
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Not only tampons
The NHS says it can happen from tampons or menstrual cups, a contraceptive diaphragm or cap, after a vaginal birth or caesarean section, or from an infected cut, wound, boil or burn.
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Call 999 for severe signs
The NHS says to call 999 or go to A&E for confusion, slurred speech, breathing difficulty, blue, grey or blotchy skin, a non-fading rash or large areas of peeling skin.
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Remove the tampon
The NHS says that if you are using a tampon or menstrual cup, remove it and tell NHS 111 that you were using one.
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Treatment
The NHS says you will need urgent hospital treatment, which can include antibiotics, fluids through a drip, medicine to control blood pressure, oxygen and surgery to remove infection from cuts or wounds.
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Higher chance if previous TSS
The NHS says your chances of getting TSS are higher if you have had it before, and your doctor may advise against tampons, caps or diaphragms.
What are the symptoms of toxic shock syndrome?
The NHS says toxic shock syndrome can come on quickly. The main symptoms are a high temperature or feeling hot, cold or shivery, muscle aches, a raised skin rash that feels like sandpaper, and flu-like symptoms.
Further signs that should prompt you to get help from NHS 111, according to the NHS, include vomiting and diarrhoea, severe pain in the arms or legs or all over the body, a rash that feels rough like sandpaper (it may look red, which can be harder to see on brown or black skin), the palms of the hands, soles of the feet, tongue and whites of the eyes turning bright red, swollen or peeling skin, and feeling sick, dizzy or confused.
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High temperature, or feeling hot, cold or shivery.
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Muscle aches and flu-like symptoms.
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A rash that feels like sandpaper.
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Vomiting and diarrhoea.
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Bright red palms of the hands, soles of the feet, tongue and whites of the eyes.
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Swollen or peeling skin, and feeling dizzy or confused.
What is toxic shock syndrome?
The NHS describes toxic shock syndrome (TSS) as a rare but life-threatening condition caused by an infection. It says symptoms develop quickly and you need urgent treatment.
Although tampons are the best-known association, the NHS lists several other situations in which TSS can occur, including an infected cut, wound, boil or burn. That means people who do not use tampons or menstrual cups can get it too.
When to call 999, go to A&E or call NHS 111
For adults and older children, the NHS says to call 999 or go to A&E if there is confusion, slurred speech or not making sense, blue, grey, pale or blotchy skin, lips or tongue, a rash that does not fade when you roll a glass over it, difficulty breathing or breathing very fast, or large areas of peeling skin.
For babies and young children, it lists blue, grey, pale or blotchy skin, a non-fading rash, difficulty breathing, a weak high-pitched cry, not responding as normal, not feeding, and being sleepier than normal or difficult to wake. They may not have all the symptoms. Do not drive to A&E: ask someone to drive you or call 999, and bring any medicines you take. If you are using a tampon or menstrual cup, remove it and tell NHS 111 you were using one.
What causes toxic shock syndrome?
The NHS says TSS is a rare infection. It is possible to get it from using tampons or menstrual cups, from a contraceptive diaphragm or cap, after a vaginal birth or caesarean section, or from a cut, wound, boil or burn that has become infected. Your chances of getting TSS are higher if you have had it before.
The NHS prevention advice is about reducing the chance of catching or spreading a bacterial infection, which is why it focuses on hand washing, not leaving products in longer than needed or recommended, and keeping cuts and burns clean.
How is toxic shock syndrome treated?
The NHS says you need urgent hospital treatment for TSS. Treatment can include antibiotics to treat the infection, fluids to rehydrate you (usually through a drip in the arm), medicine to help control your blood pressure, oxygen, and surgery to remove infection from cuts or wounds.
The NHS page does not give a typical recovery time for TSS. For the related condition sepsis, the NHS says it can take weeks or months to recover and that some people have post-sepsis syndrome, so ask the hospital team about follow-up after any severe infection.
Toxic shock syndrome compared with sepsis
Toxic shock syndrome and sepsis are both medical emergencies caused by infection, and both need urgent hospital treatment. The NHS describes sepsis as a serious reaction to an infection that can be life-threatening, that develops quickly over a few hours. The features below are taken from the NHS pages for each condition.
| Feature | Toxic shock syndrome | Sepsis |
|---|---|---|
| What it is | A rare but life-threatening condition caused by an infection | A serious reaction to an infection that can be life-threatening |
| Speed | Symptoms can come on quickly | Usually develops quickly over a few hours |
| Distinctive signs | Sandpaper-like rash, bright red palms, soles, tongue and whites of the eyes, peeling skin | Confusion or slurred speech, uncontrollable shivering, muscle pain, not peeing all day, very high or low temperature |
| Where to get help | Call 999 or go to A&E for severe signs; call NHS 111 if unwell with these symptoms | Call 999 or go to A&E if you think you or your child might have sepsis |
| Treatment | Antibiotics, fluids, blood pressure medicine, oxygen, surgery to remove infection from wounds | Antibiotics, oxygen and fluids into a vein, sometimes in a specialist care unit |
Toxic shock syndrome in babies and children
The NHS lists specific warning signs in babies and young children: blue, grey, pale or blotchy skin, lips or tongue, a rash that does not fade when you roll a glass over it (the same as meningitis), difficulty breathing or breathing very fast, a weak high-pitched cry that is not like their normal cry, not responding as normal or not being interested in feeding, and being sleepier than normal or difficult to wake. It says they may not have all these symptoms.
Call 999 or go to A&E for any of these. Do not drive to A&E: ask someone to drive you or call 999 and ask for an ambulance, and bring any medicines you take with you.
How to reduce the risk of toxic shock syndrome
TSS is rare, but the NHS says there are things you can do to reduce your chance of a bacterial infection.
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Wash your hands and follow the instructions when using tampons, menstrual cups, contraceptive caps and diaphragms.
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Do not leave them in longer than needed or recommended.
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Keep cuts and burns clean, and look out for signs of infection such as a rash, swelling or pain.
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If you have had TSS before, your doctor may advise you not to use tampons, contraceptive caps or diaphragms.
NHS and private pathways
TSS is an emergency managed through NHS 111, ambulance services and hospital emergency departments, and the NHS says you will need urgent hospital treatment. It is not something to wait on a routine or private appointment for.
After recovery, you can ask your GP which menstrual and contraceptive products are suitable. The NHS says that if you have had TSS before, your doctor may advise you not to use tampons, contraceptive caps or diaphragms.
Frequently asked
Questions people ask.
Quick, plain-English answers to the questions we hear most.
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Is toxic shock syndrome only caused by tampons?
No. The NHS lists tampons and menstrual cups, contraceptive diaphragms or caps, childbirth, and infected cuts, wounds, boils or burns.
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How quickly does it develop?
The NHS says symptoms can come on quickly, so you need urgent treatment.
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What does the TSS rash look like?
The NHS describes a raised rash that feels like sandpaper. It may look red, which can be harder to see on brown or black skin.
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What should I do if I have symptoms and am using a tampon?
The NHS says to remove it, call 111 and tell them you were using one. For severe symptoms such as confusion or difficulty breathing, call 999.
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Can I use tampons again after TSS?
The NHS says your chances of TSS are higher if you have had it before and that your doctor may advise you not to use tampons, contraceptive caps or diaphragms.
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How is TSS treated?
The NHS says treatment can include antibiotics, fluids through a drip, blood pressure medicine, oxygen and surgery to remove infection from wounds.
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How can I lower my risk?
The NHS advises washing hands, following product instructions, not leaving tampons, cups, caps or diaphragms in longer than recommended, and keeping cuts and burns clean.
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Can children get TSS?
Yes. The NHS lists specific warning signs in babies and young children, including a non-fading rash, breathing difficulty and being unusually sleepy, and says to call 999 or go to A&E.
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Is toxic shock syndrome the same as sepsis?
No, but both are serious emergencies caused by infection. The NHS describes TSS as a rare but life-threatening condition caused by an infection, and sepsis as a serious reaction to an infection. Both need urgent hospital treatment, and the NHS says to call 999 or go to A&E for severe signs.
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Is toxic shock syndrome common?
No. The NHS describes toxic shock syndrome as rare. It is nonetheless life-threatening, which is why the NHS stresses that symptoms can come on quickly and you need urgent treatment.
Where this comes from
Sources and checking.
This guide is for information, not medical advice.
Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.
Published 2026-10-11, next review 2027-10-11.
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NHS: Toxic shock syndrome, https://www.nhs.uk/conditions/toxic-shock-syndrome/ , retrieved October 2026
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NHS: Sepsis, https://www.nhs.uk/conditions/sepsis/ , retrieved October 2026
Related guides
Keep reading.
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Sepsis
Life-threatening reaction to infection.
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Meningitis
Inflammation of the brain lining.
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Cellulitis
Bacterial skin infection.
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Scarlet fever
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Staphylococcal scalded skin syndrome
Another toxin-related skin illness.
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Rash
Causes of skin rashes and when they matter.
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High temperature
Fever causes and when to get help.
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