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Ear, nose and throat

Malignant (necrotising) otitis externa: a serious ear infection explained

Malignant otitis externa, also called necrotising otitis externa, is an uncommon but serious infection that starts in the ear canal and can spread to the bone at the base of the skull. It mainly affects older people and people with diabetes or a weakened immune system. This guide explains the warning signs, how it is diagnosed and treated, and why urgent specialist assessment matters.

Last checked: 2026-10-10

Key facts

At a glance.

  • Not cancer

    The word malignant describes how aggressive the infection is. NHS England describes it as a disorder involving infection of and damage to the bones of the ear canal and at the base of the skull, caused by the spread of an outer ear infection.

  • Who is at risk

    The NHS Bristol pathway lists older age, diabetes and immunocompromise as risk factors, and NHS England describes it as uncommon and mainly found in the elderly or in diabetics.

  • Red flags

    The Bristol pathway lists unremitting and disproportionate ear pain, particularly overnight, being systemically unwell or having a high fever, cranial nerve involvement typically a facial palsy, and granulation tissue or exposed bone in the ear canal.

  • Urgent referral

    Nottinghamshire guidance says if necrotising otitis externa is suspected in a diabetic or immunocompromised patient, they should be referred urgently to an ENT specialist.

  • Long antibiotic courses

    NHS England says the mainstay of treatment has been prolonged antibiotic therapy, stringent diabetes control and repeated removal of dead tissue by surgery.

What malignant otitis externa is

Ordinary otitis externa, often called swimmer's ear, is inflammation of the skin of the ear canal. Nottinghamshire primary care guidance defines necrotising (malignant) otitis externa as a potentially life-threatening progressive infection which may spread to cause osteomyelitis, bone infection, of the temporal bone and adjacent structures, often caused by Pseudomonas aeruginosa.

NHS England adds that Pseudomonas aeruginosa is the organism most commonly isolated from the ear discharge, in more than 90% of cases according to its policy document, that it is an uncommon condition, and that it was first reported in the literature in 1838. The word "malignant" has nothing to do with cancer but describes the aggressive behaviour of the infection.

Who is at risk

The Bristol pathway says risk factors include older age, diabetes and immunocompromise. NHS England says it is mainly found in the elderly or in diabetics. Nottinghamshire guidance emphasises that diabetic and immunocompromised patients are particularly susceptible to aggressive destruction of cartilage by Pseudomonas aeruginosa.

This is why people with diabetes who develop ear pain that is out of proportion to what is seen, or an ear infection that is not responding to drops, should not wait before mentioning their diabetes to the doctor.

Symptoms and red flags

NHS England lists severe ear pain and headaches, exposed bone visible in the ear canal and facial nerve palsy, where the face droops on the side of the affected ear. The Bristol pathway describes the red flags that should prompt discussion with ENT on call.

  • Ear pain that is unremitting and disproportionate, particularly overnight.

  • Being systemically unwell and/or having a high fever.

  • Facial weakness or other cranial nerve involvement, typically on the same side as the ear.

  • Granulation tissue or exposed bone on the floor of the ear canal at the bone-cartilage junction.

  • Spreading redness or swelling of the outer ear or face.

Complications

NHS England says malignant otitis externa can occasionally be complicated by infection of nearby parts of the body, causing parotitis, mastoiditis, jugular vein thrombosis, meningitis and death. It also notes that the aim of treatment is to cure the infection.

These complications are the reason the condition is treated as an emergency in people who are at risk and have worrying symptoms.

How it is diagnosed

NHS England says diagnosis is based upon clinical, microbiological and radiological findings. In practice this means an ENT specialist examining the ear, testing the discharge for the organism, and imaging to look for involvement of the bone at the skull base. The sources used here state the three categories but not the specific tests.

The Bristol pathway notes that ear swabs are rarely helpful in primary care for uncomplicated otitis externa but can be considered if symptoms persist after 14 days of appropriate topical treatment or if a fungal infection is suspected.

Treatment

NHS England describes the goal as curing the infection. The treatment is taking antibiotics for a long period of time, which may be given through a vein or by mouth, and in some cases surgery may be needed to remove dead or damaged tissue. It adds that stringent diabetes control is part of the mainstay.

Hyperbaric oxygen therapy, in which oxygen is breathed in a pressurised chamber, has been suggested as an additional treatment. NHS England reviewed the evidence in 2018 and concluded there was not enough evidence to routinely commission it, so it is not routinely funded in England.

Outlook and recovery

The sources used here do not give survival or recovery figures. NHS England states that complications can include meningitis and death, which illustrates why early recognition matters. It describes the mainstay of treatment as prolonged antibiotic therapy, so recovery is measured over a long course rather than days.

Your ENT team will explain how long treatment is expected to last and how progress will be checked.

NHS care and referral

On the NHS, suspected cases are discussed with the on-call ENT team, in line with local pathways such as the Bristol one, which says to discuss with ENT on call if there is suspicion of necrotising otitis externa or severe regional spread of infection likely to require intravenous antibiotics.

Because this is an emergency condition, the usual route is via a GP, NHS 111 or emergency department rather than private referral. Private ENT services may see people for follow-up but suspected cases should not be delayed waiting for an appointment.

Frequently asked

Questions people ask.

Quick, plain-English answers to the questions we hear most.

  • Is malignant otitis externa cancer?

    No. The term describes how aggressive the infection is. NHS England describes it as infection of and damage to the bones of the ear canal and skull base following an outer ear infection.

  • Who gets malignant otitis externa?

    Mainly older people and people with diabetes or a weakened immune system, according to NHS England and the Bristol pathway.

  • What are the warning signs?

    Severe, unrelenting ear pain especially at night, high fever or feeling very unwell, facial weakness and visible exposed bone or granulation tissue in the ear canal, as listed in the Bristol pathway.

  • What causes it?

    Usually the bacterium Pseudomonas aeruginosa. NHS England says it is the most commonly isolated organism, and Nottinghamshire guidance says it is often the cause.

  • How is it diagnosed?

    NHS England says diagnosis is based on clinical, microbiological and radiological findings, usually under an ENT specialist.

  • How is it treated?

    With prolonged antibiotics, by vein or by mouth, strict diabetes control and sometimes surgery to remove dead tissue, according to NHS England.

  • Is hyperbaric oxygen available on the NHS?

    Not routinely. NHS England concluded in its policy that there is not enough evidence to routinely commission hyperbaric oxygen therapy for malignant otitis externa.

  • Can ordinary ear drops treat it?

    No. The Nottinghamshire guidance says diabetic and immunocompromised patients with suspected necrotising otitis externa should be referred urgently to ENT, and the Bristol pathway says suspected cases should be discussed with ENT on call.

  • How serious can it be?

    NHS England says complications can include parotitis, mastoiditis, jugular vein thrombosis, meningitis and death, so it is treated as an emergency.

  • When should I get urgent help with ear pain?

    If you have diabetes or a weakened immune system and have severe ear pain, discharge that is not settling, fever, facial weakness or feel very unwell, seek urgent medical help through your GP, NHS 111 or A&E.

Where this comes from

Sources and checking.

This guide is for information, not medical advice.

Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.

Published 2026-10-10, next review 2027-10-10.