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Ears

Otitis externa (outer ear infection): symptoms, treatment and how long it lasts

Otitis externa, often called swimmer's ear, is inflammation or infection of the ear canal, the tube between the outer ear and the eardrum. It causes ear pain, itching, redness, scaly skin and sometimes discharge, usually in one ear. A pharmacist or GP can prescribe eardrops, which usually improve symptoms within a few days. Keep the ear dry and never put cotton buds or fingers inside it.

Last checked: 2026-10-11

Key facts

At a glance.

  • What it is

    NHS inform says otitis externa is an infection that causes inflammation (redness and swelling) of the ear canal, the tube between the outer ear and the eardrum, and is often called swimmer's ear.

  • How common

    NHS inform says around 1 in 10 people will be affected at some point, slightly more women than men, and most often adults aged 45 to 75.

  • Symptoms

    The NHS lists pain inside the ear, itching and irritation, scaly skin, discharge, a feeling of pressure or fullness and difficulty hearing. NHS inform says usually only one ear is affected.

  • Treatment

    The NHS says a pharmacist or GP may give antibiotic or antifungal or steroid or painkilling eardrops. NHS inform says eardrops usually improve symptoms within a few days and are used for about a week.

  • How long

    NHS inform says with treatment symptoms should clear within a few days, it sometimes gets better without treatment but can take several weeks, and some cases persist for months or longer.

  • Avoid

    The NHS says not to put cotton buds or fingers in the ear, not to let water or shampoo in, and not to swim while you have an ear infection.

  • Urgent help

    The NHS says to ask for an urgent GP appointment or call NHS 111 if you also feel generally unwell, have swelling around the ear, fluid coming out, new hearing loss, or have diabetes or a weakened immune system.

How is otitis externa treated?

Otitis externa sometimes gets better without treatment, but NHS inform says it can take several weeks. Your pharmacist or GP can prescribe ear drops that usually improve symptoms within a few days, and NHS inform says drops are usually used several times a day for about a week. Your GP may refer you to a specialist if symptoms are severe or treatment does not help.

Treatment depends on what is causing the inflammation. The NHS says a pharmacist or GP may give antibiotic tablets or eardrops, antifungal or steroid eardrops, or painkilling eardrops, and that if there is a spot or boil in the ear a GP may pierce it with a needle to drain the pus. Pain can be eased with paracetamol or ibuprofen (children under 16 should not take aspirin), and discharge can be wiped away with cotton wool.

NICE CKS adds that management includes avoiding trauma to the ear, keeping it clean and dry, considering over-the-counter acetic acid 2% ear drops or spray, treating any underlying cause, and considering "aural toilet", the careful cleaning of debris from the canal, when there is discharge or debris. A topical antibiotic or antifungal, with or without a steroid, may be prescribed depending on clinical judgement.

NHS inform adds that if the condition is caused by a boil in the ear, placing a warm flannel or cloth over the affected ear can help it heal faster, and that pain relief such as paracetamol or ibuprofen can ease ear pain, though it is not suitable for everyone so check the leaflet or ask a pharmacist.

  • Do not put cotton buds, fingers or other objects in your ear.

  • Do not let water or shampoo get in the ear, and do not swim while you have an ear infection.

  • Do not use decongestants or antihistamines: the NHS says there is no evidence they help ear infections.

How to use eardrops correctly

The NHS points out that eardrops may not work if they are not used correctly, which is a common reason for slow improvement. Its guidance is to remove any discharge or earwax first using cotton wool, lie on your side with the affected ear facing up, put the drops in, and gently pull and push the ear to work them down. Stay lying down for 5 minutes so the drops do not run out.

NICE CKS notes that follow-up should be arranged if symptoms are persistent or severe, if the person is immunocompromised, or if a narrowed or blocked canal makes topical treatment hard to deliver. In those situations, specialist ear, nose and throat advice may be needed to clean the canal so that drops can reach the skin.

Otitis externa symptoms

NHS inform lists the symptoms of otitis externa below. It says usually only one ear is affected, and that with treatment the symptoms should clear up within a few days. NICE CKS says acute otitis externa should be suspected with itch, pain or discharge from the ear canal, hearing loss, tenderness when the tragus or outer ear is touched, and a red, swollen canal.

  • Ear pain.

  • Itching and irritation in and around the ear canal.

  • Redness and swelling of the outer ear and ear canal.

  • A feeling of pressure and fullness inside the ear.

  • Scaly skin in and around the ear canal, which may peel off.

  • Discharge from the ear, thin and watery or thick and pus-like.

  • Tenderness when you move your ear or jaw, and swollen sore glands in the throat.

  • Some hearing loss.

What is otitis externa?

The ear has three parts, and infections are named after the one affected. NHS information describes outer ear infection, otitis externa, as affecting the ear canal, and distinguishes it from middle ear infection, which affects the space behind the eardrum and is usually seen in children, and from inner ear infection, which involves the labyrinth and balance system.

NICE Clinical Knowledge Summaries describe otitis externa as diffuse inflammation of the skin and deeper tissue of the ear canal, which may also involve the outer ear flap or the eardrum. It is classed as acute or chronic: chronic otitis externa is inflammation that has lasted longer than 3 months.

What causes otitis externa?

The NHS says outer ear infections are caused by something irritating the ear canal, such as eczema, water or earplugs, or by a fungal or bacterial infection. NICE CKS adds more detail on the organisms and associations:

  • Acute cases are typically bacterial, most often Pseudomonas aeruginosa or Staphylococcus aureus.

  • Chronic cases may involve fungi such as Aspergillus or Candida albicans, and long-term use of topical antibiotic or steroid drops can itself encourage fungal infection.

  • Underlying skin conditions including contact dermatitis, injury to the canal, a foreign body or blockage, and water exposure are all associated with acute otitis externa.

  • Diabetes and other causes of reduced immunity are associated with chronic and more serious forms.

How long does otitis externa last?

NHS inform says that with treatment the symptoms should clear within a few days, that otitis externa sometimes gets better without treatment but can take several weeks, and that some cases can persist for several months or longer. NICE CKS classes it as acute, lasting 3 weeks or less, or chronic, lasting longer than 3 months.

The NHS says most ear infections generally clear up within 3 days, although sometimes symptoms last up to a week, and to see a GP if earache has not improved after 3 days or infections keep coming back. NHS inform says that if you have otitis externa often and treatment does not help, your GP may take a swab of the inside of your ear to check what type of infection you have.

How is otitis externa assessed?

The NHS lists symptoms of ear infection that include pain inside the ear, a high temperature, difficulty hearing, discharge, a feeling of pressure or fullness, and itching, irritation or scaly skin in and around the ear. Symptoms usually start quickly.

NICE CKS says acute otitis externa should be suspected with itch, pain or discharge from the ear canal, hearing loss, tenderness when the small flap in front of the ear canal (the tragus) or the outer ear is touched, and a red, swollen canal. In the chronic form the typical picture is itching with dry, scaly or red moist skin in the canal.

The clinician asks about onset, severity, previous episodes and ear surgery, then examines the canal, outer ear and nearby lymph nodes, often with an otoscope, an instrument with a light and magnifying glass. An ear swab for bacterial and fungal testing is arranged when treatment fails or the infection is severe, recurrent or chronic, when the canal is blocked, or when cellulitis extends beyond the canal.

Otitis externa in children, and is it contagious?

The NHS says a pharmacist can give children aged 1 to 17 years the same treatments as a GP for an ear infection, and that you should see a GP if a child under 12 months old may have an ear infection. NHS information describes outer ear infection as something that can affect both children and adults.

None of the sources reviewed describe otitis externa as spread from person to person. It is described as caused by irritation, water, bacteria or fungi in the ear canal. The NHS does advise anyone with a high temperature or who feels unwell to stay at home and avoid contact with other people until they feel better.

Serious forms and when to seek urgent help

Most outer ear infections are minor, but one form is not. NICE CKS describes necrotising (previously called malignant) otitis externa as a potentially life-threatening progressive infection of the ear canal that can spread to the temporal bone, part of the skull beside the ear, and nearby structures. It is associated with diabetes and other causes of reduced immunity, older age, radiotherapy to the head or neck, and previous ear surgery or irrigation. Features include unrelenting pain, pus-like discharge, feeling generally unwell, hearing loss, granulation tissue in the canal and sometimes facial nerve weakness.

The NHS advises asking for an urgent GP appointment or help from NHS 111 if you or your child have ear infection symptoms and also feel generally unwell, have a very high temperature or feel hot, cold or shivery, have swelling around the ear, fluid coming out of the ear, a change in hearing or new hearing loss, or feel sick, dizzy or have a severe sore throat. The same applies if you have diabetes, a heart, lung, kidney or neurological condition, or a weakened immune system. A GP appointment is advised if earache has not improved after 3 days or infections keep returning.

How to prevent otitis externa coming back

The NHS says you cannot always prevent ear infections, but sensible steps help. Use earplugs or a swimming hat over the ears when you swim, avoid getting water or shampoo into the ears in the shower or bath, and consider cotton wool smeared with petroleum jelly in the ear while showering if water is hard to keep out. Treating conditions that affect the ear, such as eczema or an allergy to hearing aids, also reduces the chance of a repeat episode.

People who keep getting outer ear infections may be referred to ear, nose and throat services, where microsuction cleaning and swab testing can establish whether a fungal cause, a skin condition or a hearing aid problem is responsible.

Frequently asked

Questions people ask.

Quick, plain-English answers to the questions we hear most.

  • What is otitis externa?

    NHS inform describes it as an infection that causes inflammation of the ear canal, the tube between the outer ear and the eardrum. It is often called swimmer's ear because getting water in the ear makes it more likely.

  • What are the symptoms of otitis externa?

    The NHS lists ear pain, itching, irritation, scaly skin, discharge, a feeling of pressure or fullness and some hearing difficulty. NHS inform says usually only one ear is affected.

  • How do you treat otitis externa?

    The NHS says a pharmacist or GP may give antibiotic, antifungal, steroid or painkilling eardrops. NICE CKS also lists keeping the ear clean and dry and considering over-the-counter acetic acid 2% ear drops or spray.

  • How long does it last?

    The NHS says most ear infections clear up within 3 days, although symptoms can last up to a week. See a GP if earache has not improved after 3 days.

  • What causes otitis externa?

    NHS inform says most cases are caused by a bacterial infection, and it can also be caused by irritation, fungal infections and allergies. Scratching, picking and getting water in the ear make it more likely.

  • Can I swim with otitis externa?

    The NHS advises against swimming while you have an ear infection. Afterwards, earplugs or a swimming hat over the ears help prevent a recurrence.

  • Should I clean my ears with cotton buds?

    No. The NHS says not to put anything inside the ear to remove wax, including cotton buds or fingers, because injury to the canal makes infection more likely.

  • How should eardrops be used?

    Wipe away discharge or wax with cotton wool, lie on your side with the affected ear up, put the drops in, gently pull and push the ear, and stay lying down for 5 minutes, as the NHS describes.

  • Is otitis externa contagious?

    The sources reviewed do not describe it as spreading between people. It is caused by irritation, water or bacterial or fungal infection in the ear canal. The NHS says to stay home and avoid contact with others if you have a high temperature or feel unwell.

  • When is it urgent?

    The NHS advises urgent help from a GP or NHS 111 if there is swelling around the ear, fluid coming from it, new hearing loss, a very high temperature, dizziness or vomiting, or if you have diabetes or a weakened immune system.

Where this comes from

Sources and checking.

This guide is for information, not medical advice.

Your GP or consultant knows your history and can tell you which parts apply to you. If your symptoms are severe, rapidly worsening, or come with red-flag features, seek urgent medical care. Figures and availability change, so treat them as a guide and confirm with the provider.

Published 2026-10-11, next review 2027-10-11.